Who replied to the customer?
The message is on another account. You have to ask around to find out what happened.
For your business and your team
Customers, closer.
Messages need attention. Content needs a plan. Bring both into a workspace where everyone knows their next move.
Demo storeIllustrative example
From question to reply
InstagramStore inbox
Do you deliver?
To Al Narjis, Riyadh
When would my order arrive?
Collecting the full message burst
Hi! We deliver in Riyadh. Share your district and we will help you from there.
Delivery question · store knowledgeOrder follow-up · your team
The full question, understoodStore knowledge for the reply. Your team for follow-up.
ChaThruBuilt around your day
- Restaurants
- Cafés
- Retail
- Beauty
- Clinics
The friction in your day
Stop chasing updates.
What are we posting today?
Ideas in chats, plans in spreadsheets and another shoot left to the last minute.
Where does the work stand?
Finding what is done and what is waiting takes another round of messages and calls.
A difference you can feel at work
Why choose us?
Clear customer follow-up
Organised conversations and clear assignments help your team see who needs them.
Content has a direction
Turn customer questions into a content and shoot plan the team can follow.
Your brand keeps its voice
Your assistant draws on your knowledge and approved replies. You keep the review.
Your team shares the picture
See work status and approvals in context, without chasing updates.
A straightforward start
Connect. Plan. Deliver.
Connect your channels
Bring supported channels together through their official connections.
Set up your team and plan
Assign responsibilities and prepare your first content plan.
Review, reply and publish
Review suggestions, approve content and follow progress.
Give your team a clear start
Be there for customers.
Start a workspace for your company and bring service and content around the same goal.